Last updated: January 2026

389bet's Terms and Conditions

Please read these Terms and Conditions carefully before using our platform. By registering on 389bet or using any of our services, you are deemed to have fully accepted these terms.

January 2026 Published in Bengali

Important: Please read these Terms and Conditions in full before using 389bet's services. This platform is strictly prohibited for anyone under 18 years of age.

Terms & Conditions Key Points

What matters most when using 389bet

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Age Restriction

You must be at least 18 years old to register and play on 389bet. If age verification fails, your account will be suspended and deposited funds may not be refunded.

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One Account Only

Only one account is allowed per person. If multiple accounts are found under the same individual, all accounts will be closed and all balances will be forfeited.

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Bonus Terms

All bonuses are subject to specific wagering requirements before use. If bonus abuse is detected, the bonus will be cancelled and withdrawals may be suspended.

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Payment Policy

Withdrawals must be made using the same payment method used for the original deposit. Large withdrawals will not be processed without KYC verification.

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Account Security

Keep your password and login credentials strictly confidential. You are solely responsible for any unauthorized activity on your account.

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Fair Use

Any form of fraud, manipulation, or system abuse is strictly prohibited. If such activity is proven, the account will be permanently closed.

1 General Terms & Conditions

389bet (hereinafter referred to as the "Platform", "we", or "the Company") operates an online gaming and betting platform for users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between 389bet and all of its users.

By using our website or mobile app, registering, making a deposit, or participating in any game, you acknowledge that you have read and agree to these Terms and Conditions you have read in full and agreed to comply with. If you do not wish to accept these terms, please do not use any of 389bet's services.

389bet reserves the right to update these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the revised terms. We recommend reviewing this page regularly.

Applicable Law

These Terms and Conditions are governed by applicable laws and regulations. 389bet complies with all rules set by its licensing authority and is committed to ensuring the highest level of protection for its users.

2 Account Register

A valid account is required to use 389bet's services. You must provide accurate and complete information at the time of registration. Providing false or misleading information may result in account termination and forfeiture of all balances.

Eligibility Requirements

  • You must be 18 years of age or older to register.
  • A single person may not open more than one account.
  • Operating multiple accounts from the same household device or IP address is prohibited.
  • Registration is not available from regions where online gaming is prohibited by law.

KYC Verification

389bet follows a strict Know Your Customer (KYC) policy. For large withdrawals or any suspicious activity, we may request a copy of your national ID, passport, or driving license. Failure to complete KYC verification may delay the withdrawal process.

Account Security

Your username and password are strictly confidential. Do not share your login details with anyone. If you suspect unauthorized access to your account, contact our support team immediately.

3 Deposits & Withdrawals

389bet supports transactions via bKash, Nagad, Rocket, and bank transfer. All transactions are processed in Bangladeshi Taka (BDT). Terms and Conditions Specific deposit and withdrawal limits apply in accordance with our policy.

Deposit Policy

  • Minimum deposit: BDT 200
  • Maximum deposit: BDT 1,00,000 per day (varies by account level)
  • Deposits are usually credited to your account within 5 minutes.
  • Any delays caused by technical issues will be resolved within 24 hours.

Withdrawal Policy

  • Minimum withdrawal: BDT 500
  • Withdrawals must be made using the same payment method used for the original deposit.
  • Withdrawals are typically processed within 1-3 business days.
  • Withdrawals exceeding BDT 10,000 will be held until KYC verification is complete.
  • Specified wagering requirements must be met before withdrawing from your bonus balance.

Fraud Prevention

389bet reserves the right to verify any suspicious transactions. If evidence of money laundering or illegal financial activity is found, the relevant authorities will be notified and the account will be immediately closed.

4 Bonuses & Promotions

389bet offers a variety of bonuses and promotions. Each bonus comes with its own terms and conditions, which must be read before claiming. 389bet's Terms and Conditions Bonus abuse is strictly prohibited under our terms.

Welcome Bonus

  • 150% bonus on your first deposit, up to a maximum of BDT 15,000.
  • A minimum wagering of 20x is required before withdrawing bonus funds.
  • Wagering requirements must be completed within 30 days of bonus activation.
  • Each user is eligible for the welcome bonus once only.

Cashback & Other Bonuses

  • A minimum 5x wagering requirement applies to the weekly cashback bonus.
  • A referral bonus will only be awarded once the referred person makes their first deposit.
  • Transferring or selling bonuses is strictly prohibited.

Bonus Abuse

Attempting to claim bonuses through multiple accounts, VPN use, or coordinated betting will be treated as abuse. In such cases, the bonus may be cancelled and the account suspended.

5 Gaming Policy

All games on 389bet are powered by certified RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial. Our games are regularly audited by independent third-party auditors.

Betting Limits

  • Each game has its own minimum and maximum bet limits.
  • 389bet reserves the right to apply the last confirmed odds in the event of odds changes in Sports Betting.
  • 389bet reserves the right to void any bets placed at incorrect odds due to a technical error.

Prohibited Activities

  • Using software bots or automation to play games is strictly prohibited.
  • Any attempt to manipulate game outcomes will result in immediate account closure.
  • Bonus arbitrage across multiple accounts is prohibited.
  • Colluding with other users to exploit system advantages is strictly forbidden.

Winnings Payout

Legitimate winnings will be credited directly to your account balance. If you have any dispute regarding the amount won, please contact the support team. The decision of 389bet shall be considered final.

6 Responsible Gaming

389bet believes gaming is for fun, not addiction. We encourage all users to play responsibly. Our Responsible Gaming Full details are available on the page.

  • You can set a deposit limit at any time.
  • You may voluntarily close your account (self-exclusion) for a set period of time.
  • Reminder alerts will be sent during extended gaming sessions.
  • If signs of problem gambling are identified, the support team may reach out to you.

Gaming addiction is a serious issue. If you feel that you or someone you know is struggling, please reach out to our support team or seek professional help.

7 Account Closure & Suspension

389bet reserves the right to suspend or permanently close accounts without prior notice in the following circumstances:

  • Any violation of these Terms and Conditions.
  • Registering with false information.
  • Misuse of bonuses or the platform system.
  • Fraud, money laundering, or any illegal activity.
  • Operating multiple accounts.
  • Use of bots or automation.

You may also request account closure at any time through our support team. Once an account is closed, any valid balance (excluding bonuses) is generally refunded within 5–7 business days.

8 Privacy & Data Protection

389bet takes the privacy of your personal information seriously. We only collect data necessary to operate our services and never sell it to third parties. For more details, please read our Privacy Policy Read.

  • All data is protected with 256-bit SSL encryption.
  • Payment information is stored in accordance with PCI-DSS standards.
  • Your information is never shared with third parties except where required by law.
  • You have the right to request access to, correction of, or deletion of your personal data.

9 Intellectual Property

All content on the 389bet website and app — including logos, graphics, text, software, game designs, and other materials — is the exclusive property of 389bet and is protected under international copyright law.

Copying, reproducing, modifying, or using any part of our platform for commercial purposes is strictly prohibited. Prior written permission from us is required for any personal or non-commercial use of our content.

10 Limitation of Liability

389bet accepts limited liability for any losses arising from technical issues, server downtime, or third-party software errors. We are not responsible for the following:

  • If a game or bet is affected by an internet connection failure.
  • Loss resulting from issues with the user's own device or software.
  • Due to delays or errors from third-party payment gateways.
  • If services are interrupted due to an unforeseen natural disaster or government directive.

Under any circumstances, 389bet's maximum liability shall be limited to the total amount deposited by the user in the preceding 30 days.

11 Changes & Updates to Terms

389bet reserves the right to modify these Terms and Conditions reserves the right to partially or fully amend these terms. A notice will be published on the website before changes take effect. For significant updates, registered users may also be notified by email.

Continuing to use the platform after updated terms have been published will be considered acceptance of the new terms. We recommend reviewing this page regularly. The date of the latest update will always be shown at the top of the page.

12 Contact

If you have any questions or comments about these Terms and Conditions, please contact our support team. We provide assistance in Bengali 24 hours a day, 7 days a week.

Live Chat: Available 24/7
Response time: typically within 1 hour
General FAQ

Frequently Asked Questions About Terms & Conditions

You must be 18 years of age or older to register and play on 389bet. Age is verified through our KYC process. Any account found to belong to a minor will be closed immediately.

No, only one account is allowed per person. If multiple accounts are found under the same individual, all accounts will be closed and all balances may be forfeited. Multiple accounts from the same IP address or device are also not permitted.

Wagering means you must bet the bonus amount a specified number of times. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must place a total of BDT 20,000 in bets. This must be completed within 30 days of bonus activation before a withdrawal can be made.

Withdrawals are typically processed within 1-3 business days. Smaller withdrawal amounts may be processed faster if KYC verification is complete. Additional verification may be required for withdrawals exceeding BDT 10,000.

When the terms are updated, a notice will be posted on the website and the update date at the top of the page will change. For significant changes, you may also be notified at your registered email address. We recommend checking this page regularly.
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