Gaming is meant to be fun — but it can become a problem when it goes too far. At 389bet, we believe that Responsible Gaming is the foundation of healthy entertainment. We give you full access to safe limit-setting, self-exclusion, and support tools.
389bet provides multiple protective tools to help you enjoy a safe and healthy gaming experience
Set your own daily, weekly, or monthly deposit limit. Once a limit is set, it takes effect immediately. Increasing a limit requires a 7-day waiting period.
Decide in advance how long each gaming session will last. Once the time is up, 389bet will automatically alert you and give you the option to end the session.
If you feel you need a break from gaming, activate Self-Exclusion. You can temporarily or permanently close your account for anywhere from 1 week to 5 years.
You can review your full history of bets, spending, wins, and losses at any time. Understanding your own patterns is the first step toward responsible gaming.
Pop-up messages appear after a set period of time to remind you how long you've been playing. These short prompts keep you aware and help prevent excessive time spent gaming.
Choose a "cooling-off" period of 24 hours, 1 week, or 1 month before permanent self-exclusion. During this time, your account remains active but gaming activity is restricted.
If you're struggling with gaming addiction or related issues, contact our support team today.
Get HelpResponsible Gaming Responsible Gaming means treating gaming and betting purely as entertainment — not as a way to make money or escape stress. At 389bet, we believe every player's wellbeing matters more than our bottom line.
Online gaming is growing rapidly in Bangladesh. Along with its popularity, certain risks are also rising — particularly a tendency toward gaming addiction among younger users. That's why 389bet Responsible Gaming places this policy as its highest priority and encourages every user to play responsibly and in good health.
Remember — when gaming starts going beyond entertainment and begins affecting your life, it can turn into a serious problem. That's why staying aware early on and using 389bet's protective tools is the smart move.
389bet is strictly for players aged 18 and above. Age is verified at registration, and minors cannot open an account.
Gaming addiction rarely appears overnight. It develops gradually and can be hard to recognise in yourself. If you or someone you know is showing any of the signs below, it's time to seek help:
If even one of these signs applies to you, please reach out for help. Acknowledging a problem isn't weakness — it takes real courage.
389bet offers you Responsible Gaming provides several effective tools to help ensure this. They're completely free and can be activated at any time from your account settings:
To activate these tools, log in to your account and go to the "Responsible Gaming" section. Our support team is on hand to help with any issues.
Follow these simple guidelines to keep gaming enjoyable and prevent any negative impact:
If someone close to you is gaming excessively and you're worried, start by having a calm, direct conversation. Raise the issue with empathy — not anger or blame.
Protecting Minors 389bet follows a strict age verification process. That said, parents also have a role to play:
If you suspect a minor is using 389bet, contact our support team immediately — we'll take swift action.
Gaming addiction is a health condition — there's no shame in it. With the right support, full recovery is possible. 389bet encourages you to seek help:
Remember — seeking help is not a sign of weakness. It shows responsibility toward yourself and your family. 389bet is always here for you.
Ask yourself these questions — and answer them honestly
Have you ever spent more than your intended budget on gaming and felt regret afterward?
Do you feel restless, irritable, or anxious when you're unable to game?
Have you ever skipped work, family time, or important responsibilities to game?
Have you placed larger bets to try to recover lost money?
Have you ever borrowed money or hidden funds from someone in order to game?
Have your family or friends expressed concern about your gaming?
Result: If you answered "Yes" to 2 or more of the questions above, use 389bet's self-exclusion or cooling-off tools today and seek professional support.
Understand Which Tool Works Best for You
Set your own daily, weekly, or monthly deposit limit. Reducing your limit takes effect immediately.
Go to Account SettingsNeed a break? Pause your gaming for 1–42 days.
Activate a BreakClose your account for 6 months to 5 years, or permanently. This action cannot be reversed.
Contact SupportYou'll receive pop-up alerts after a set period of time. Choose consciously whether to continue your gaming session.
Enable AlertsProtect yourself in just a few steps
If you have an issue or need direct assistance, contact our 24/7 live chat support. Our Bengali-speaking support team is always ready to help.
Frequently Asked Questions About Responsible Gaming
Have fun, but stay in control. Register at 389bet and use our protective tools to enjoy a safer gaming experience.